Crisis Management Training and Workshops

All businesses, big or small, inevitably face a crisis at one point or another. Unfortunately, many never fully recover from the event and their own lack of preparedness and planning. The cause of most failures are a result of less effective training, education, plans, development and tools in order for business leaders and managers to prevail in a more consistent and structured way.

Evolution

Crisis Management and Leadership Training.Tony Ridley.Training.WorkshopFollowing years of practical experience, trials and development, a new crisis management and leadership training system has been released by Tony Ridley and trialled by a large, global multinational. “While the idea of preparing and training senior executives for times of crisis is not new; we have taken the process much further by providing a suite of focus areas ranging from threat identification, stakeholder management, plans, decision making and even how to effectively brief teams during times of crisis” Tony Ridley commented. He further added “This is then reinforced by exposing participants to a variety of dynamic scenarios where they can apply and trial these new, replicatable processes”.

Contemporary

This new approach and highly engaging education system was trialled recently with a large, global multinational with over 130,000 employees in 47 countries with great results. Attendees were very senior executives with business and supporting community groups ranging from 1,000 to 30,000 persons. The company was so happy with the results and the approach that it is now in the process of rolling this system out to hundreds of its global  executive and leadership members in order to enhance company preparedness and resilience.

Approach

Complied from years of personal experience planning for and managing crises from kidnapping, natural disaster, financial crisis, political instability, terrorism and product recall I also went out and consulted numerous experienced and senior executives to then combine the results into this comprehensive crisis management training solution” Tony Ridley went onto explain. “ We then run fully interactive, challenging and dynamic crisis simulation scenarios to fully immerse and prepare executives, through a more adult-learning styled approach rather than just repeated theoretical and limited context information” he concluded.

The module structured crisis management and leadership training suite includes:

  • Threat perception analysis
  • Attendee profiling
  • Hazard and threat identification
  • Stakeholder analysis
  • Priority decision making
  • Crisis briefings
  • Crisis communications
  • Social media
  • Performance and analysis metrics
  • Plans, guides and practical resources
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